Telemedicine service

Taking care of your health and your family’s health is now more accessible thanks to our virtual medical consultation service. Available by phone or video call, telemedicine gives you quick access to our frontline doctors and specialized nurse practitioners, without the need to travel. Using your computer, tablet, or smartphone, accessing professional expertise for minor emergencies or the assessment of certain conditions has never been easier or safer. Additionally, when needed, we coordinate with your pharmacy or other healthcare professionals.
IN-PERSON CONSULTATION SERVICE
Telemedicine has its limits and sometimes requires a follow-up in-person physical examination. If such an evaluation is necessary, we can also see you at one of our clinics. A patient initially seen through telemedicine can thus avoid having to consult again for the same issue and will be seen quickly to complete their evaluation.
ELIGIBLE HEALTH ISSUES FOR TELEMEDICINE
Our secure consultation platform allows patients to receive medical advice, guidance, and even a prescription without having to travel. The virtual consultation enables evaluation in cases of minor emergencies or for the assessment of certain conditions.
- Dermatological issues

- Prescription renewals
- Gastrointestinal problems
- Allergies
- Urinary tract infections
- Musculoskeletal pain
- Chronic disease follow-up
- Sexually transmitted and blood-borne infections (STBBIs)
- Certain ear, nose, and throat (ENT) issues
VIRTUAL PSYCHOLOGY CONSULTATION
We also offer teleconsultation in psychology. People going through difficult times personally or professionally are more likely to consult a healthcare professional if they don’t have to travel. Whether in the comfort of your home or wherever you are, online consultation is a convenient alternative to in-clinic appointments.
TELE-NUTRITION SERVICE
We offer a tele-nutrition service in collaboration with the Andréanne Martin team. Benefit from personalized support focused on maintaining healthy eating habits, no matter where you are.
A SCHEDULE 6 DAYS A WEEK
Our virtual consultation service is available Monday to Friday from 8 a.m. to 9 p.m., and on Saturday from 9 a.m. to 4 p.m.